We consider it our responsibility to protect your data and privacy in the best possible way. To this end, we collect, process and use personal data that is necessary for the use of our websites, our offered services and that is necessary for the processing of the business contractual relationship and limit this to the necessary extent. In the following, you will learn how we implement these measures in accordance with the EU General Data Protection Regulation (GDPR).

Personal data
According to the GDPR, personal data is any information that relates to an identified or identifiable natural person. This includes, for example, information such as the first and last name, address, e-mail address, telephone number, online identifier and IP address. If you commission us with the provision of a service offered by us, we collect, process and use your personal data exclusively for the purpose of fulfilling the contractual relationship established between you and our company. If you voluntarily provide us with your personal data, we will process and use this data exclusively for the purposes for which you have provided us with your data. Processing of data (customer and contract data) We collect, process and use personal data only to the extent that they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) lit. b DSGVO, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data about the use of our websites, our contact form and our booking request (usage data) only to the extent necessary to enable the user to use the service or to bill the user.

Contact forms
If you send us personal data as part of an inquiry, feedback or message about our services or fill out and send our corresponding online contact form, we process and use this data exclusively to process your request or to respond to your inquiries sent to us.
We do not pass this data on to third parties without your consent. The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Use of our Internet pages
When you visit our website, we collect, process and use the following data in order to provide our services and offers and to optimize our Internet offering:
– date and time of the page call
– the page from which you accessed our website
– your operating system
– the browser you are using
– your IP address
– the pages you called up or the files you downloaded
– the amount of data transferred
– a message stating whether the access or retrieval was successful.
This data is collected, processed and used by us exclusively for statistical, non-commercial purposes. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for the analysis of your surfing behavior) are stored, these are treated separately in this privacy policy.


Cookies and similar technologies:
We use cookies and similar technologies to provide you with the best experience when using our digital offerings. We use them to ensure functionality, IT security and fraud prevention, among other things. You can find an overview of the technologies used and revocation or objection options under data protection settings in the footer of the website you are visiting. If cookies, device identifiers or other personal data are stored or retrieved on your end device for processing, this is done on one of the legal bases of Art. 6 GDPR. In order to be able to provide the telemedia service expressly requested by you, we also take into account the provisions of the Telecommunications Digital Services Data Protection Act (TDDDG).

Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
More information on the handling of user data can be found in Google’s privacy policy:

Purpose of processing:
We process your data, whether or not it is directly or indirectly attributable to a natural person, for the following purposes:
– To comply with our contractual obligations to you
– For the smooth operation of our websites and services
– For the comfortable and easy use of our products and services
– To improve and optimize the functionality, security and stability of our websites and services

Contract initiation and fulfillment
In principle, we only store personal data that we need to fulfill our contractual obligations to you (Art. 6 DSGVO). If personal data originating from third parties is processed in the process, the processing is carried out on the contractual basis.

The data you provide us with will be treated confidentially. As a matter of principle, personal data will not be sold, distributed, made available to third parties in return for payment or used commercially in any other way, but may be passed on to our service providers exclusively for the purposes stated in this data protection declaration. The confidentiality and security of your data will be maintained in accordance with our privacy policy and applicable law.

Transmission to third parties
Your personal data will not be transferred to third parties or our business partners without your express consent.
We provide certain services with the cooperation of third parties. We have carefully selected these service providers and taken appropriate measures to protect your personal data. Furthermore, your personal data will only be passed on if this is necessary for the provision of our contractually guaranteed services. In individual cases and by order, we may provide information about your personal data to authorities or other competent bodies entitled to receive information, insofar as this is necessary for the purposes of criminal prosecution, to avert danger, to enforce the rights of third parties or within the framework of the statutory duty to provide information or a court order to provide information.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
– date and time of the page request
– the page from which you accessed our website
– your operating system
– the browser you are using
– your IP address
– the pages you called up or the files you downloaded
– the amount of data transferred
– a message whether the access or retrieval was successful.
This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

Data transfer abroad
Your personal data will not be transferred outside the European Union.

Data security
Our websites are hosted on servers that are operated in Germany. We take appropriate precautions to protect your personal data from unauthorized access. Data is stored in a sealed, monitored data center. Data is stored in encrypted form as far as possible. We regularly review our security policies and procedures to ensure the security of our systems. However, no one hundred percent security can be guaranteed for data transmission over the Internet.

Storage period and deletion periods
We store personal data only to the extent necessary to fulfill the purpose. The storage period depends on the legal requirements and the duration of the contractual relationship. If the data is no longer used, it will be anonymized and / or deleted in accordance with legal requirements.Should you request the deletion of your data, please note that although we will block your data immediately, it may be necessary to store your data for as long as the applicable legal regulations require due to legal regulations and retention periods. Please also note that once the deletion request has been confirmed, it is no longer possible to restore your data.

Right to information
As a user of our website, you have the right to receive information from us at any time and free of charge about the personal data stored by our company. You also have the right to have your personal data blocked, corrected or deleted at any time, provided that no legal regulations prevent this request. Please address your request for information to: Ms. Iris Keller / / Tel. 034208 – 70505

Right of complaint
If you are dissatisfied with our Internet pages or offers in connection with data protection, you have the right to complain to us about data protection. To do so, please contact us at the following address: Hotel Pension Keller, Dübener Str. 13, 04509 Löbnitz

Right of revocation
You have the right at any time and without giving reasons to revoke free of charge the consent you have given us to collect, process and use your personal data.
To do so, please contact us by e-mail at the following address: Ms. Iris Keller

Right to restrict processing
You have the right to restrict the processing of your personal data. To do so, please inform us of the categories of data concerned from your point of view and the reasons for your request. We will promptly review the matter and inform you of the outcome.

Right to deletion
The personal data we have stored about you will be destroyed or deleted in accordance with data protection law if
– the legal retention periods have expired
– the storage is inadmissible
– knowledge of the data is no longer required to fulfill the purposes pursued and unless you have expressly consented to further processing or use.

Liability for links
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the sites is always responsible for the content of the linked sites. If we become aware of any infringements of the law, we will remove such links immediately.

The contents and works created by the site operators on these pages are subject to German copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.Changes to the data protection declaration. This data protection declaration is revised at irregular intervals in order to adapt it to current developments and our services, as well as to legal requirements.

Status: May 29, 2024